How We Can Help
FAQs for Tenants
If you still have questions after reading these FAQs, please contact us.
- I live in a mobile home. Can I apply to the prhp?
- I live in a HMO (house in multiple occupation). Can I apply?
- Can the prhp turn down my application?
- Can I withdraw my application?
- Will I be able to claim travelling expenses for attending the hearing?
- If my application doesn't succeed can my landlord claim expenses from me?
I live in a mobile home. Can I apply to the prhp?
No, the definition of 'house' given in the 2006 Act excludes mobile homes.
I live in a HMO (house in multiple occupation). Can I apply?
Yes, so long as you have a tenancy and not an occupancy arrangement.
Can the prhp turn down my application?
Yes, but only if it is frivolous or vexatious (i.e. you are raising it just to be a nuisance), or you have recently made an identical or similar application in relation to the same house and not allowed time for the situation to change, or the dispute to which your application relates has been resolved. Also remember that your application will not be valid if you do not provide all the necessary information.
Can I withdraw my application?
Yes, but the President or the Committee may decide to continue to deal with your application even if you withdraw it.
Will I be able to claim travelling expenses for attending the hearing?
Yes, but you will only be able to claim the reasonable costs of travel by public transport or mileage if travelling by car. There is a guidance leaflet on expenses which sets out what you are entitled to claim. You will have to produce receipts to show how much your travel cost you. You will not be entitled to claim for travel by taxi unless you have obtained the written consent of the prhp in advance.
If my application doesn't succeed can my landlord claim expenses from me?
No, there is no provision in the legislation for either party to claim expenses from each other.
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